Frequently Asked Questions
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We offer a range of services designed to meet both your pet(s) and your needs— walks, meals, boarding, medicine and much more!
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Getting started is simple. Reach out through our new client intake form or use the contact form if you would like to schedule a call—we’ll walk you through the next steps and answer any questions along the way. Response time is typically same day or the following day.
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Services are based on you and your pet(s) individual needs rather than a one size fits all. I also have a lot of experience with a variety of animals and know they each have their own individual personalities. We stive on noticing shifts and body language in pets. Yes, I even look for consent if your pet wants to be touched or pet (dangerous situations can sometimes overrule this if necessary) . We prioritize safety — with clear communication and reliable care. It’s not just what we do, it’s how we do it that sets us apart.
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You can reach us anytime via our contact page or the new client form. There is a direct link at the top of the page as well as under the Book Now tab.
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Whether its overnight boarding or drop-in visits our priority is keeping everyone safe. We don’t mind some spice and are comfortable working with reactive dogs or grumpy furkids. When boarding they wont have to interact or see other animals while still getting the best care. Home based boarding is great for reactivity due to skipping all the chaos facilities tend to have. On dog walks we make sure to have them under control at all times, while still letting them be fulfilled. Were just extra vigilant about staying away from other animals and humans- even looking out for other dogs that may be off leash.
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We’ve assisted many dogs with disabilities. We go slow and make sure to maintain the best care. IVDD and rear lameness is what we are most comfortable with. Assistance with urination, bowel movements, and walking are all things we’re used to doing. We are always open to learn as well.
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Oral medications, SubQ fluids, insulin — we got you covered! Please know these are skills we have learned by doing and we are not veterinary professionals in any compacity.
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It depends on how your dog reacts to them. If there are any signs of a bite or they’re extremely uncomfortable then we wont be able to. There are ways you can help your pet feel more comfortable with it though through play and treats- we recommend you work with them at home so they don’t have to be so stressed when the time comes.
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All drop in services require a 3 day cancellation prior to start date for 100% refund. Anything less than 3 days will be a 0% refund. Rescheduling for a service date that falls within the following 7 days of the original service date is accepted with no additional fees. In the event of a true, unavoidable emergency, your cancellation fee may be waived.
Boarding must cancel 5 days prior to start date for 100% refund. 4-0 day cancellation will result in 50% refund. If there are extreme circumstances or dates shift slightly please reach out and we can discuss rescheduling.
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Yes, your pet must be up to date on Rabies, Bordetella, DHPP and have had a recent negative intestinal parasite screening.
Please also have them on a flea/tick preventative.
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Yes, there are two forms I will send you upon booking!
One is a waiver required for the company and the other is a contact form with all the important information such as emergency contacts and veterinary information. If it’s for boarding, the form also includes additional details about your pet to fill out.
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Please fill out or contact form and we can chat!
Our Policy
New Clients please fill out the New Client Intake Form. We will reach out to you soon after to schedule an Initial Consult/ Meet & Greet. Only existing clients make book appointments.
Need to add pick-up and drop-off, a bath, or a pawdicure to your pets booking? At this time add-ons must be separate transactions, but you can find them in the add-ons section. If needed please reach out and I can send you a personalized invoice with everything together!
Payment for services are due at time of booking.
Boarding: You must cancel 5 days prior to start date for 100% refund. 4-0 day cancellation will result in 50% refund. If there are extreme circumstances or dates shift slightly please reach out and we can discuss rescheduling.
All drop in services require a 3 day cancellation prior to start date for 100% refund. Anything less than 3 days will be a 0% refund. Rescheduling for a service date that falls within the following 7 days of the original service date is accepted with no additional fees.
When booking your pets boarding stay or drop-in visit there is a place to select if it is a holiday.
2026/2027 Holidays:
May 23-25
July 3-5
September 5-7
November 25-27
December 21-22
December 24-25
December 31- January 2